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Talk to the ONIWC team

Questions about plans, your account, hosting, custom work or partnerships? Send us a message and a real person will get back to you.

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We reply by email. Fields marked optional can be left empty.

Questions

Before you write

Quick answers to what people ask us most.

I already have an account. Where do I get help?

Sign in and open a support ticket from your dashboard. It reaches the team with your account and business details attached, so we can help you faster than by email. If you can’t sign in, use the form on this page and choose “Help with my account”.

Can you build something custom for my business?

Yes. Choose “Plans & pricing” and describe what you need. We reply with a quote, and nothing is charged until you approve it. Some plans also include monthly hours from our developers.

Can you move my existing website to ONIWC?

Yes. You can host WordPress, PHP, HTML, React, Next.js and Node.js websites with us. Tell us about your site and we’ll explain the options, including our help with the move if you want it.

How do I cancel or ask for a refund?

You can cancel any time from Billing in your dashboard. The refund and cancellation policy explains when you get money back and how long it takes.

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